Please remember to give as much information as possible so that the correct action can be taken for example the type of repair required and location of repair.
What should I do if I have an emergency outside normal working hours?
If you need an emergency repair outside of normal working hours and it presents a risk to health and safety, or could badly damage your property you should contact the 24-hour emergency service on: 0800 328 2742. An example of an emergency would be a substantial roof leak, the breakdown of communal central heating or hot water or a faulty lift or door entry system. Depending on the circumstances, you may be charged for this emergency work. Who can I call if I have a query concerning the improvement programme? Call free on: 0800 389 5494
